Shipping policy

Generally, we will send the items as soon as possible once your payment
is completed.
We do not guarantee delivery time on all international shipments due to
differences in customs clearing times in individual countries, which may
affect how quickly your product is inspected.
We ship to all European Union countries, from our warehouse in Germany. Local deliveries take 2-4 days, while international deliveries can take up to 7 days. This is highly dependent
on the customs and import process in your country.

Delivery Time:
a. Local deliveries (Germany): up to 4 days
b. International deliveries (EU): up to 7 days 

Note: Sometimes it may be delayed by many unsteady factors like
customs, flights, weather, etc which are uncontrollable. Please be patient
and you will receive the parcel.

Shipping FAQ

Is Shipping Included in The Prices?

No, a shipping fee of €3.99 to €4.99, depending on the location, will be added at checkout. 

How Do I Change My Delivery Address?

Please contact us as soon as you realize you need to change the delivery
address as once it is shipped we cannot change the address. Contact
Customer Service ( email to hello@yolioo.com) Immediately!

How Do I Cancel An Order?

Please contact us as soon as you realize you need to cancel as once it is
shipped we cannot cancel it for you. Contact Customer Service at hello@yolioo.com.